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Services

Five blocks of work. Clients usually start with one and add the rest once the numbers make sense.

Research and planning

Before money goes into inventory.

  • Category scan. Demand curve, seasonality, price ladder and the share held by the top ten sellers.
  • Competitor teardown. What their listings promise, what reviews complain about, where the gap is.
  • Unit economics model. Landed cost, platform commission, logistics, returns rate and ad budget in one sheet.
  • Assortment plan. Which SKUs to launch first and what depth of stock each one needs.

Sourcing and quality

We work with factories directly and never take a commission from the supplier side.

  • Supplier search. Shortlist of three to five factories with quotes on your spec.
  • Sample rounds. Managed sample logistics, side-by-side comparison, written verdict.
  • Pre-shipment inspection. AQL checks with a photo report before the balance payment is released.
  • Packaging. Design and durability testing against marketplace handling requirements.

Listing production

Every platform gets its own version. A single set of assets reused everywhere is the most common reason a good product underperforms.

  • Photography. Studio and lifestyle shots, model shoots when the category needs them.
  • Infographics. Benefit cards and size charts drawn to each platform's aspect ratios.
  • Copy. Title, bullets and description written for the platform's own search behaviour.
  • Attributes. Full category mapping — the part that quietly decides whether you appear in filters.

Advertising

Managed against contribution margin, not against impressions.

  • Search campaigns. Keyword harvesting, bid management, negative lists maintained weekly.
  • Promo calendar. Participation decisions for platform-wide sales, with a margin check on each SKU.
  • External traffic. Bloggers and paid social where the category actually responds to it.
  • Weekly report. Spend, ACoS, organic share and what we intend to change next week.

Daily operations

The unglamorous part that decides whether a brand keeps its rating.

  • Stock planning. Cover forecasts per warehouse and supply requests raised on time.
  • Returns and claims. Processing, root-cause tracking and feedback to the factory.
  • Reviews and Q&A. Answered within one business day in the platform's language.
  • Content upkeep. Price and stock updates, seasonal refreshes, compliance fixes.

Commercial terms

Three formats. Most engagements move from the first to the third within a quarter.

FormatFitsBilling
ProjectA one-off audit, a launch, a photo production runFixed fee agreed on scope
RetainerOngoing operation of a defined catalogueMonthly, based on the team assigned
HybridEstablished brands scaling into new categoriesReduced retainer plus a share of incremental margin